1. CONTRACTUAL PARTNER AND CONTRACT DURATION

1.1. CONTRACTOR

The contractual partners are the rentee (hereinafter referred to as “rentee”) and Sanook Cycling (hereinafter “renter”).

With the receipt of a rental bike from the bike (hereinafter “bike”) arises a contract between rentee and renter. These rental conditions apply to the rental of bicycles and the resulting rights and obligations.

The renter is obliged to provide the rentee with a bicycle that is usable and roadworthy for the duration of the contract.

The rentee is obliged to pay the 25% of the total rental price upon conclusion of the contract. The remaining amount has to be paid 14 days prior to rental start date

The prices valid at the time the contract was concluded apply (see sanookcycling.com/bike-rentals).

1.2. DURATION OF CONTRACT AND LIABILITY FOR DEFAULT

The rental agreement for the bicycle is closed for a specific period of time. After consultation and availability, the bike can be picked up and drop off at the designated bicycle representative in Bangkok, or in Phuket, or in Chiangmai. Rentee can choose for the bike to be delivered at the cost of rentee at the agreed location. If the return is delayed, the rental contract will not be extended. The rentee does not give the bicycle to the renter at the end of the agreed rental period – even through no fault of his own back, the latter is entitled to claim compensation for use for the duration of the withholding.

To demand payment at least in the amount of the previously agreed rent. The assertion of further damage is not excluded if the rentee is responsible for the delay.

1.3. EARLY RETURN

If a rentee returns the bicycle before the contractually agreed end of the rental period, he is not entitled to a refund of the difference. The right to extraordinary termination for important reasons remains unaffected.

1.4. DEFINITION OF WEEKLY RENT / DAILY RENT

The prices are staggered by the day. For 1 to 6 days the basic daily rate will be charged. There are the following discount scales: 7-13 days, 14-20 days, more than 20 days. (see sanookcycling.com)

1.5. CANCELLATION

The rental agreement comes into force upon payment of the agreed rental sum. If the rentee cancels the rental agreement, no refund will be made.

2. USE AND RETURN OF THE BICYCLE / NOTIFICATION OF DAMAGE AND OTHER OBLIGATIONS

2.1. CONDITION BIKE AND UNAUTHORIZED USE

The renter shall make the bicycle available to the rentee in a professional, usable and roadworthy condition and cleaned. The rentee is obliged to use the bicycle carefully and professionally and to observe the traffic regulations. The rentee is prohibited from using the bicycle under the influence of drugs and alcohol. The rentee is not permitted to make modifications or other interventions on the bicycle. The rentee may make additions (e.g. triathlon attachment) at his/her own risk.

2.2. DISCLOSURE REQUIREMENTS

If damage occurs during use, whether through fault or without fault, the rentee shall notify the renter of this damage immediately. The rentee is obliged to inform the renter of all the details of the damage. If damage means that the bicycle is no longer usable, the renter will provide the rentee with an equivalent bicycle as a replacement. Liability according to Section 3 remains unaffected.

2.3. OBLIGATION TO REPORT THEFT AND ACCIDENTS

In the event of theft or a traffic accident, the rentee must immediately inform or call in the police with the help of the renter and inform the renter. Otherwise, the rentee shall be liable to the renter for any damage resulting from the violation of this obligation.

2.4. RETURN

The rentee is obliged to return the bicycle after the end of the rental agreement in the same condition in which it was handed over, apart from normal dirt. Bikes must be returned at the agreed location and time.

3. RENTEE’S LIABILITY FOR DAMAGE AND LOSS

3.1. GENERAL LIABILITY OF RENTEE

The rentee is liable for all personal injury and damage to property, including accident and liability damage as well as for negligent, grossly negligent and intentional damage Act. The rentee is liable to the renter for damage, loss and/or breaches of other contractual obligations during the rental period. If, as a result of damage to the bicycle for which the rentee is responsible, there is a specific rental loss due to a longer repair, the rentee is liable for each repair day (guide price extension day according to discount scale). In case of destruction of liability is based on the current price of the corresponding rental bike in accordance with the renter’s current sales price list. The rent paid by the rentee will be deducted from the list price. In the event of intentional or grossly negligent damage, the rentee is particularly liable for repair costs and spare parts. Further damages remain unaffected.

3.2. LIABILITY FOR THEFT

The rentee is also liable to the renter for theft or any other loss of the bicycle. In the event of theft or loss, the rentee is liable up to the amount of the current price on the renter’s sales list. The rent paid by the rentee will be deducted from the list price. This limitation of liability does not apply if the rentee caused the damage intentionally or through gross negligence.

3.3. REIMBURSEMENT OF LIABILITY

If the bicycle is found again after it has been stolen, the renter will reimburse the rentee for the liability amount in accordance with Section 3.2. provided that the bicycle is still in a condition in which the renter can continue to rent it out at its reasonable discretion. The renter exercises reasonable discretion from the point of view of a specialist and, if necessary and as a gesture of goodwill, informs the rentee of the basis of the decision.

3.4. EXCLUSION OF LIABILITY OF THE RENTEE(“BICYCLE INSURANCE”)

Claims by the renter in the event of accidental damage can be excluded by the rentee for an additional fee (for prices, see sanookcycling.com) Claims for accidental damage are only excluded if they are not based on intent or gross negligence on the part of the rentee.

3.5. ADDITIONAL EQUIPMENT

All bikes are equipped with a speedometer, mini pump and a tube bag with a tube and two tire levers. Missing parts must be paid for by the rentee when returning the bike according to the price list.

3.6. COLLATERAL

The rentee presents the renter with a valid identification document (passport, identity card, ID) when picking up the bicycle.

4. GENERAL PROVISIONS AND APPLICABLE LAW

4.1. WRITTEN FORM, COMPLETENESS AND SEVERABILITY CLAUSE

The contract must be in writing. Changes or additions to the contract must also be in writing. Oral side agreements do not exist. The legal ineffectiveness of individual parts and provisions of these General Rental Conditions does not affect their validity in other respects.

4.2. CHOICE OF LAW AND VENUE

The provisions of this contract are governed by Thai law. The courts at the renter’s registered office have exclusive jurisdiction for all disputes arising from or about this contract.

4.3. ON BILL

Offsetting against the renter’s claims is only permitted with undisputed or legally established claims of the rentee

 (subject to change, updated on 21 AUG 2025)